Cancellation Policy
At Gxzsk, we understand that plans can change. If you need to cancel your order, please review the policy below to ensure a smooth and fair process.
Cancellation Timeframe
You may cancel your order within 1 hour of placing it.
We process orders quickly, and after this timeframe, your order may already be in the processing or shipping phase.
How to Cancel an Order
To request a cancellation, contact us immediately at:
📧 contact@gxzsk.shop
Please include:
1. Your order number
2. A clear request to cancel your order
Our customer service team will check the order status. If the request is within the 1-hour window, we will cancel the order and confirm via email.
If the order has already been processed or shipped, we will guide you through the next steps—typically initiating a return once the item is delivered.
Refund for Cancelled Orders
If your cancellation is successful within the allowed timeframe:
1. A refund will be issued to your original payment method
2. Refunds may take a few business days to appear, depending on your payment provider
Late Cancellation
We cannot guarantee cancellations requested after the 1-hour window, as your order may already be processed.
In this case, please refer to our Return & Refund Policy to proceed with a return after delivery.
Contact Information
For cancellation requests or any inquiries, please reach out to us:
📧 contact@gxzsk.shop
We’re here to assist you.
Policy Updates
Gxzsk reserves the right to update or modify this Cancellation Policy at any time.
Changes will take effect immediately upon being posted on our website.
Thank you for choosing Gxzsk. We appreciate your understanding and cooperation.