Return & Refund Policy

Thank you for shopping with Gxzsk. We strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, we’re here to help.

30-Day Return Policy

You have 30 calendar days from the date of delivery to return eligible items for a refund or exchange.
To qualify for a return:

1. The item must be unused

2. In the same condition as received

3. In the original packaging

How to Initiate a Return

To start a return, please contact us at:
📧 contact@gxzsk.shop

Include the following information:

1. Your order number

2. The item(s) you wish to return

3. The reason for the return

Our customer service team will provide return instructions and issue a return authorization, if applicable.

Return Shipping

Customers are responsible for return shipping costs, unless the return is due to:

1. A damaged item

2. A defective product

3. An error made by Gxzsk

We recommend using a trackable shipping method to ensure your return arrives safely.

Refund Processing

Once your returned item is received and inspected, we will notify you by email regarding the approval or rejection of your refund.

If approved:

1. Your refund will be processed

2. The credit will automatically be applied to your original payment method

3. Processing time may vary depending on your payment provider

Exchanges

If you wish to exchange an item:

1. Follow the standard return process

2. Place a new order for the desired item

Exchanges are handled as separate transactions from returns.

Damaged or Defective Items

If you receive a damaged or defective product, please contact us immediately at:
📧 contact@gxzsk.shop

We will provide instructions to arrange for a replacement or a refund.

Contact Information

For any questions or concerns regarding this Return & Refund Policy, please reach out to us at:
📧 contact@gxzsk.shop

We are always here to assist you.

Policy Updates

Gxzsk reserves the right to update or modify this Return & Refund Policy at any time.
Any changes will take effect immediately upon being posted on our website.

Thank you for choosing Gxzsk. We appreciate your trust and are committed to delivering excellent service and high-quality products.